TRAI to Issue Recommendations on Compensation of Call Drops by Mid-October


NEW DELHI: The Telecom Regulatory Authority of India (TRAI) will issue final recommendations by mid-October on compensation to be paid by the mobile operators to their customers on the issue of call drops.

TRAI Chairman RS Sharma said that the telecom regulatory body have floated a paper relating to compensation and have sought comments from operators after which there will be an open house discussion.

Sharma further said that by mid-October TRAI will give the final recommendations in this regard.

Earlier, he had a meeting with CEOs of mobile operators and asked them to improve services. The government has also warned the companies to improve their services or face action.

Call drops have become a severe problem in recent months and concerns have been raised by Prime Minister Narendra Modi as well in this regard.


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